The CIO in Crisis Mode

CIO Name Plate

A very interesting and honest, even painful self-analysis for CIOs to endure, piece at cioinsight.com. CIOs over large institutions find themselves in a tough situation. Economically speaking the recent historic stock market rally is government backed and not sustainable. Besides the US manufacturing base is weak and the consumer carries too much debt. We believe growth will return when debt is reduced, this will bring sustainable business growth. Until then all businesses and nonprofit organizations will cut costs, reduce staff positions and do the same work load but with fewer employees, even CIOs are under the gun to cut costs or be downsized. From CIO Insight:

CIOs are under the gun to cut costs and boost productivity. Their executive peers are calling on them to become more business savvy and to better align their strategies with those of the overall business. All the while, their bosses expect them to build and hone an innovation machine that will set their companies up for success after the recession.

A whopping 95 percent of respondents to our annual CIO Role study say CIOs are expected to change the way business works. But seven in 10 say CIOs get less respect than other C-level executives.

That points to a clear lack of perceived legitimacy in the CIO function.

Dr. Art Langer, senior director of the Center for Technology, Innovation and Community Engagement at Columbia University’s Fu Foundation School of Engineering and Applied Science, weighs in on this issue in his debut analysis for CIO Insight. Langer’s piece, “Is the CIO Crisis Here?”, looks at the startling fact that in the midst of the recession, many businesses have let their CIOs go—and they have not named replacements. In many cases, they’re leaving the former CIO’s deputy to run the IT organization, just without the C-level title.

At AOC, we understand this increasing pressure to provide IT services that have a specific link to business function for less. That’s what we do best. Although we are technical we are also very adapt at marrying business and organizational needs to technical solutions and service. Every service, project and recommendation we do has a specific relationship to a business function and we find a way to do it for less. We can help, so contact us today. To read the rest of the article, click here.

Mike Pasatieri, CEO

Information is Beautiful

hierarchy_distractions_960

Two interesting pieces at Information is Beautiful. For CIOs and COOs the Hierarchy of Digital Distractions may answer the question. “What are my employees doing today?”

Another interesting piece on government debt is The Billion Dollar Gram. Makes me wonder, can we really afford the war or health care or not taxing illegal aliens?

Enjoy.

Economic & Business Justification of Managed IT Services – Part 1

Why managed IT services? What are the benefits? Can they help?

You may have lots of questions about managed IT services so over several posts we’ll offer insight to help determine if managed IT services is a good fit for your organization. First, about our service, AOC offers co-managed IT services, which is related but differs from traditional managed IT services in that AOC manages part of IT, not the whole. Our services are complementary to the in-house IT department and designed to increase service while decreasing costs. We work with the IT department, as a partner in the IT operations. Since co-managed IT services is a subset of managed IT services, we often use the managed IT services term to describe our service.

Managed IT services is one of the fastest growing sectors of IT and for good reason as we’ll explore. Managed services defined is:

Managed services is the practice of transferring day-to-day related management responsibility as a strategic method for improved effective and efficient operations. The person or organization who owns or has direct oversight of the organization or system being managed is referred to as the offerer, client, or customer. The person or organization that accepts and provides the managed service is regarded as the service provider.

Most likely your organization is not an IT firm so outsourcing IT management makes sense. As a nonprofit there are several benefits in partnering with an outside firm.

  1. To improve service and management of technology, such as servers or routers.
  2. To gain access to outside consultation expertise.
  3. To reduce costs.
  4. To offload management and free the in-house IT staff to focus on day-to-day support and IT projects.
  5. Accountability and frequent discussion between your organization’s IT department and a professional consultants.
  6. Satisfaction of improving IT support while being an excellent steward of finances.
  7. As a strategic bonus, list IT outsourcing as a reason that donors can trust your organization is being responsible with its technology and finances.

Check back here often as we’ll review each benefit in detail.

Mike Pasatieri, CEO

Nonprofit Organization Signs with AOC

Child Evangelism Fellowship HQ

Child Evangelism Fellowship HQ

We are excited to announce that a worldwide nonprofit ministry, CEF, has signed and began a co-managed IT services contract with AOC. AOC is providing IT service alongside CEF’s in-house IT department. We are delivering 24×7 co-managed IT services and professional consulting for less than hiring additional IT staff. In the following weeks look for a whitepaper detailing how CEF is being responsible with their stewardship of ministry funds and mission while providing the necessary technical management of the critical server and router technology.

Mike Pasatieri, CEO

Co-Managed IT Support Solutions

I am excited about our new service lineup for non-profits and ministries, co-managed IT support solutions. AOC has helped businesses since 2002 but early in 2009 I grew concerned that the economic downturn was affecting many non-profits and ministries financially and their ability to serve. Understanding these challenges and having a desire to help nonprofit and ministries, we created additional services that leverage our technical strengths for these organization’s benefit and bottom line. Although we are in rough economic conditions, organizations that make it through this period with a clearly communicated message and a solid purpose will thrive in the second great wave of philanthropy. Immediately after our Co-Managed IT Support Solutions were completed in July 2009 several organizations are meeting with us to determine how they can benefit from our managed IT services. The work these organizations do is stellar and we’re excited to be a blessing while filling critical needs within these organization’s IT functions. I’ll be posting updates so check back soon.

Mike Pasatieri, CEO